Terms of service

Effective Date: 21st July, 2026

Welcome to ABSTRAKT. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility and Account Terms

By using this website, you represent that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You are responsible for all activities carried out under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Products and Product Descriptions

We strive to ensure that all product descriptions, specifications, pricing, and images displayed on our website are accurate.

However:

  • Product colours may appear slightly different depending on your screen or device settings.

  • Minor variations in colour, texture, finish, or dimensions may occur due to manufacturing processes.

  • We reserve the right to modify product specifications, pricing, packaging, or availability without prior notice.

Such variations shall not be considered product defects.

3. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, shipping charges, or other fees will be displayed during checkout where applicable.

We accept payment through secure third-party payment providers. By placing an order, you authorize us to charge the selected payment method for the total order amount.

We reserve the right to:

  • Correct pricing errors.

  • Cancel orders affected by pricing inaccuracies.

  • Refuse transactions suspected of fraud or unauthorized activity.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

An order is considered accepted only after:

  • Payment has been successfully received (where applicable), and

  • You receive an order confirmation or shipping confirmation from us.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Circumstances beyond our reasonable control

If payment has already been collected for a cancelled order, the applicable amount will be refunded through the original payment method.

5. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines displayed on our website.

Delivery timelines are estimates only and may be affected by factors beyond our control, including:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Government restrictions

  • Incorrect shipping information provided by the customer

While we make every reasonable effort to ensure timely delivery, we cannot guarantee delivery by a specific date.

Please allow [BUSINESS DAYS] before contacting us regarding delayed shipments.

6. Returns, Replacements, and Refunds

Our Returns and Refund Policy forms an integral part of these Terms.

Returns, replacements, or refunds are subject to the eligibility criteria outlined in our Refund Policy.

Generally:

  • Products must be returned in unused condition unless received damaged or defective.

  • Requests must be initiated within the applicable return window.

  • Approved refunds will be processed through the original payment method.

Certain products, promotional items, customized products, or gift cards may not be eligible for return unless required under applicable law.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Product designs

  • Product photographs

  • Graphics

  • Text

  • Icons

  • Videos

  • Website layout

  • Branding

is the property of Abstrakt or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

8. Prohibited Uses

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

  • Violate any applicable law or regulation.

  • Attempt unauthorized access to our systems or customer information.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

  • Use automated tools to scrape, copy, or harvest website data without authorization.

  • Impersonate another person or entity.

  • Infringe upon our intellectual property rights or those of others.

Violation of these Terms may result in suspension of access, cancellation of orders, or legal action where appropriate.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Abstrakt, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use or inability to use the website.

  • Delayed or failed deliveries.

  • Product misuse.

  • Technical interruptions.

  • Third-party service failures.

  • Loss of profits, business opportunities, or data.

Our total liability for any claim relating to a purchase shall not exceed the amount paid by you for the relevant product.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable law.

10. Third-Party Services

Our website may use or link to third-party services, including payment gateways, logistics providers, analytics tools, and social media platforms.

We are not responsible for the content, availability, privacy practices, or services of third-party websites or providers.

Your use of such services is governed by their respective terms and policies.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

12. Force Majeure

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, war, governmental actions, transportation disruptions, power failures, or internet outages.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, your use of the website, or any purchase made through the website shall be subject to the exclusive jurisdiction of the competent courts located in Kolkata, West Bengal, India, unless otherwise required by applicable law.

14. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Any changes will become effective upon posting the revised Terms on this page. Continued use of the website following such updates constitutes your acceptance of the revised Terms.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

ABSTRAKT

Email: prernaagarwal60@gmail.com

Business Address: 49A Manmohan Banerjee Road, Vyom, Block 4, Flat 8A, Kolkata, West Bengal, 700038

Phone: +91 9830039595

We will make reasonable efforts to respond to your inquiries as promptly as possible.